| How long will it take to make? |
From the moment we have finalised the design a typical engagement ring takes about two weeks to complete. More complicated designs can take a little longer. |
| When and how do I pay for my bespoke jewellery? |
When the finalised design is sent to the workshop a 50% deposit is charged with balance due on completion. Rumour accepts credit/debit cards, cheques & bank transfers. |
| What if the ring doesn't fit or I am unhappy with something? |
We make handmade jewellery and so we are always happy to make it perfect for you and will always correct anything that is not right as soon as possible. |
| Where do the precious and semi-precious stones come from? |
Rumour has very extensive sources all over the world for all types of stones. Our diamonds are from the offical exchange and certified as "not conflict stones". |
| Who does the jewellery design work? |
Design work is carried out in-house with occasional expert advice from our array of top industry professionals. You are ultimately the 'designer-in-chief' as it is your jewellery. |
| Where is the jewellery made? |
Our bespoke jewellery workshop is in Central London and ready-to-wear workshop is in Singapore. Both workshops are personally supervised by the two company directors. |
| Does Rumour have a shop? |
Rumour deliberately has no shop-front in order to minimise overheads and therefore the cost to clients. We do have a London sales office that you can visit for consultations. |
| Does Rumour make jewellery for anyone else? |
Rumour's designs are for Rumour's clients. We only make bespoke designs 'to your order', not for a shop window somewhere else. |
| Why are you called Rumour of all things? |
We wanted a name that encapsulated the nature of getting engaged. It is a personal and secret process that requires discretion and professionalism on our part. |
| When did Rumour start? |
Rumour Jewellery began in 2001 and the directors had worked in the industry for many years before either as trained jewellers or designers. |
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